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I am receiving an error message advising that the system is not available due to maintenance...
Article Reference NumberAA-01935

In order to ensure optimum performance of our system, we apply planned monthly performance related maintenance to all customer facing online systems. Each of the maintenance periods will require downtime during which there will be no access for candidates or administrators.

These dates have been scheduled outside of normal business hours to minimise the impact on customers. To minimise the impact on candidates, customers planning on setting up online assessment programmes during or including these dates should, if possible, advise candidates that access will not be available at the times indicated below.

Below you will find the planned maintenance dates for 2014 and 2015 for the SHL on Demand and SHL Central systems. The time (UK local) and the period of downtime is stated where known and we will update with full details closer to the planned date. In addition to maintenance we will also be installing software releases on the dates indicated.

Online Systems  2014 and 2015 Planned System Maintenance Dates

Saturday, 13th Dec 2014, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 10th Jan 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 21st Feb 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 21st Mar 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 18th Apr 2015, 5pm - 19th Apr 2015 3am, Maximum 12 hours downtime.

Saturday, 16th May 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 20th Jun 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 25th Jul 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 22th Aug 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 19th Sep 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 17th Oct 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 21st Nov 2015, 5pm - 11pm, Maximum 6 hours downtime.

Saturday, 19th Dec 2015, 5pm - 11pm, Maximum 6 hours downtime.

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